Thrive in your Workplace
Reaching New Yorkers where they are means putting mental health front and center where they live, learn, and work. A part of ThriveNYC, Thrive in your Workplace (TWP) is a public-private partnership that engages New York City employers in a place-based effort to bring mental health supports to the 1 in 5 New Yorkers who experience mental illness in a given year. The workplace has long been a powerful driver for social change – from influencing civil rights, to women’s rights, to LGBTQ inclusiveness, among many other issues – and the time to build on its potential to promote mental health is now. Alongside a national and international groundswell of interest in workplace mental health, local employers that participate in TWP join a cadre of industry leaders who are committed to leveraging the workplace to raise awareness and reduce stigma of mental illness; to teaching the critical skills needed to recognize and respond appropriately to mental health challenges; and to promoting their employees’ access to care.
Thrive in your Workplace helps local employers to bring mental health support to the workplace, fostering employee mental health and access to mental health care. Using an evidence-driven assessment and toolkit, TWP helps to shape workplace mental health strategy that takes both employee wellbeing and organizational priorities into account, and provides technical assistance to implement workplace mental health programs and policies.
Thrive in your Workplace achieves its goals by providing education about workplace mental health, assessing employers about current practices to offer tailored workplace mental health recommendations, and providing employers with technical assistance to implement new workplace programs and policies.
Thrive in your Workplace’s engagement with employers is highly customized to reflect organizational needs, context, and capacity, and typically spans 3-6 months:
STEP 1: Employer completes a survey to help us understand workplace mental health practices and goals for employee wellness. Once we have those results, we’ll schedule a follow-up interview to start shaping your strategy.
STEP 2: Employer receives a customized workplace mental health recommendation delivered through an on-site presentation and a customized toolkit.
STEP 3: Employer may opt into free technical assistance that includes 1:1 consultation with our team and access to webinars.
All employers will be included in TWP’s Learning Network, which includes receiving a bi-monthly newsletter and ongoing invitations to relevant programming and events.
Workplace Assessment: The two-part workplace assessment consists of a digital survey and in-person interview to determine employers’ organizational needs and priorities as they pertain to workplace mental health, and to inform a tailored recommendation drawn from Thrive in your Workplace’s toolkit. Download a preview of the Thrive in Your Workplace Assessment.
Toolkit: The toolkit was developed by conducting a comprehensive literature review of the current evidence base for workplace mental health initiatives, identifying best practices and industry standards, and conducting interviews with experts. The toolkit presents high-quality workplace mental health recommendations, strategies and resources that will guide employers towards creating a mental health friendly workplace to support the emotional needs of their workforce. Download the toolkit.
Evaluation: Employers will be expected to participate in a 6-month evaluation survey to measure the performance of your workplace mental health innovation, to learn from implementation, and to identify and share best practices. Technical assistance is available to support employers in this process.
In an increasingly stressful world where people spend most of their waking hours at work, workplace mental health is now more important than ever. In NYC, workers across industries spend more time at work than their counterparts in other cities [“The Hardest Working Cities” Office of New York City Comptroller, March 2015]. While many NYC workplaces are highly productive, their fast pace can come at a cost to workers; they can be stressful in their own right, or even aggravate underlying mental health conditions. Workplace stressors affect all aspects of our lives as they relate to job security and financial stability, interpersonal and relational dynamics, workload and work/life balance, and values, among others.
With clear signs of the social and economic costs of unaddressed mental health issues, both employers and employees are increasingly seeking a comprehensive approach to workplace mental health:
- A Harvard Medical School study found that employees with depression reported the equivalent of 27 missed work days per year.
- A recent study found that nearly 75% workers say they want their employers to champion mental health and well-being in the workplace. 72% of workers ranked mental health and wellbeing above equality (48%), sustainability (38%) and diversity (31%) as a priority.
- 80% of employees treated for mental health problems report improvements in their job satisfaction and productivity.
- From an economic standpoint, a WHO-led study estimated that every $1 invested in prevention and treatment provides a return of $4 in improved health and productivity to the US economy.
Given the opportunity and demand for employers to support the mental health of employees, it is essential for government and industry to leverage the workplace in bringing supports and services to the New Yorkers suffering in silence right now.
What is Workplace Mental Health Innovation?
Workplace mental health innovation entails adopting or expanding workplace interventions that transform the ways employees learn about mental health, receive support, or access mental health care. Here are some examples:
Sample: Global Corporation
Goal: Increase knowledge of mental health resources and help-seeking behavior
(1) Develop an awareness campaign to reduce stigma
(2) Publicize Employee Assistance Program
(3) Introduce free or subsidized digital mental health resources
Sample: Large non-profit
Goal: Educate workforce about mental illness and build skills
(1) Provide Mental Health First Aid Training at the workplace
(2) Conduct lunch and learns about specific mental health topics
(3) Train managers to appropriately support and refer employees to care
Sample: Medium-sized business
Goal: Facilitate connection to high-quality mental health supports
(1) Assess mental health benefits to determine accessibility and affordability
(2) Conduct reviews of mental health utilization with providers
(3) Create linkage to clinical or tele-health providers
TWP has created responsive resources for employers to support employee mental health right now, during COVID-19:
- COVID-19 Mental Health Employer Guide
- A 60-minute webinar, “Promoting Mental Health in the Workplace during COVID-19,” which describes the signs and symptoms of mental health challenges, presents practical strategies to reduce stress and anxiety, and introduces best practices to foster workplace mental health.
Watch free webinars to deep dive pertinent topics on mental health:
Building the Business Case
This webinar provides an overview of common mental health issues, their prevalence, and costs to business, and includes guidance on crafting a compelling leadership case to prioritize workplace mental health.
Download the PDF of Building the Business Case.
Model for Improvement
This webinar provides an overview of the Model for Improvement, a quality improvement framework, and includes practical suggestions for applying this framework to workplace mental health implementation
Download the PDF of Model for Improvement.
This webinar provides an overview of simple evaluation techniques and the importance of collecting data as part of launching a workplace mental health initiative and includes sample metrics and examples from the field
Download the PDF of Evaluation.
Webinar / Coming Soon!
Workplace Diversity and Mental Health
Provides an overview of evaluation and its importance to launching a workplace mental health initiative, a brief outline of using Model for Improvement for evaluation, and introduces metrics and examples from the field.
This webinar will be made available soon.
Webinar / co-created by New York Legal Assistance Group
Accommodations, Risk and Compliance
This webinar, provides an overview of Americans with Disabilities Act, and guidance on implementing and ensuring compliance with New York State and New York City laws related to employment and includes recommendations for cross department collaboration to support creating a mental health-friendly workplace
Download the PDF of Accommodations, Risk and Compliance.
Webinar / created by Catalyst for Payment Reform
Offering High Quality Mental Health Benefits
This webinar provides an overview on the future of mental health care, common barriers to access, opportunities for quality improvement and the importance of using an integrated approach for behavioral health. It includes case studies from different organizations about how they are approaching behavioral health benefits.
Download the PDF of Offering High Quality Mental Health Benefits.
Webinar / co-created by Mind Share Partners
Supportive Management Practices
This webinar provides an overview of the role of middle managers in workplace mental health and offers a definition of psychologically safe spaces and positive management practices; it also includes a discussion of common challenges and case studies.
Download the PDF of Supportive Management Practices.
Addressing Burnout in the Workplace
This webinar defines burnout and provides descriptions of the six common causes of burnout and how employers can develop strategies to prevent and mitigate burnout.
Download PDF of Addressing Burnout in the Workplace.
Building a Workplace Peer Support Program
This webinar describes several different types of peer support models and work and identifies practical strategies to implement a program and case studies
Download the PDF of Building a Workplace Peer Support Program.
Webinar / co-created by Workforce Professionals Training Institute
This webinar provides an overview of vicarious trauma, including individual symptoms and their effect on the workplace, and how employers can use organizational strategies to create a vicarious trauma- informed workplace to support employees who work with victims of trauma
Download the PDF of Vicarious Trauma.