In partnership with multiple City agencies, ThriveNYC operates innovative initiatives that provide new and needed mental health services to historically underserved populations.

Our Initiatives

For the last three years, ThriveNYC has worked to connect over 750,000 New Yorkers in need to mental health support by delivering care in new ways. Our initiatives advance six key goals:

  • Enhancing connections to care
  • Providing new services to vulnerable populations
  • Strengthening crisis prevention and response
  • Acting early
  • Developing the mental health workforce of the future
  • Activating workplaces

Learn more about our initiatives and the framework we are using to measure their impact below.

Download a complete breakdown of ThriveNYC’s programmatic budget.

A note on measurement

The outcome indicators below, published in June of 2019, were developed with experts at the City University of New York’s Institute for State and Local Governance and in partnership with the City agencies that implement Thrive programs. Data on these measures will be made public later this year. Depending on how the data is collected for each measure (e.g., annual survey, regular client screening, or observation), the data will be updated regularly either quarterly, semi-annually, or annually.

To measure ThriveNYC’s work, the City is using an approach similar to that used in evaluating other large-scale public health strategies, such as efforts to reduce obesity or smoking-related fatalities. In the first few years of Thrive, the City closely monitored implementation, tracking hundreds of metrics on the number of people reached by Thrive’s programs and the overall progress of implementation. The outcome indicators below reflect a second phase of measurement, which looks more closely at whether new programs are making an impact in the lives of those served. ThriveNYC’s approach to measurement also leverages the expertise of external researchers to conduct formal programmatic evaluations and to refine which long-term, population-level measures are appropriate to associate with Thrive’s work.

ENHANCING CONNECTIONS TO CARE

NYC Well: Mental Health Support and Substance Misuse Helpline

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • NYC Well provides a single point of entry to the City’s mental health and substance misuse services via comprehensive 24/7/365 phone, text messaging or online chat. It provides robust crisis counseling, referrals, help with scheduling appointments, connection to mobile crisis services, peer support, and follow-up. People can reach out to get help for themselves or someone they know. NYC Well works to connect people to appropriate services regardless of insurance or immigration status.
  • Indicators to measure impact:
    • Percentage of callers surveyed who report being satisfied with the services provided by NYC Well
    • Percentage of callers surveyed who report that the conversation they had with NYC Well helped them

Mental Health First Aid

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • Mental Health First Aid (MHFA) is an evidence-driven, free eight-hour training provided every week in every borough. Conducted regularly in English, Mandarin and Spanish, MHFA helps trainees recognize mental health needs, learn how to talk about them, and learn where to direct people in need. MHFA not only helps to reduce stigma associated with mental illness, it also expands the number of people who can help New Yorkers in need.
  • Indicators to measure impact:
    • Percentage of MHFA trainees who report they shared the knowledge they gained from the training with other people one month post-training
    • Percentage of MHFA trainees who report they shared the knowledge they gained from the training with other people six months post-training
    • Percentage of MHFA trainees who used the knowledge and/or skills learned in the training to help themselves and/or others one month post-training
    • Percentage of MHFA trainees who used the knowledge and/or skills learned in the training to help themselves and/or others six months post-training

Public Awareness Campaigns and Educational Resources

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • ThriveNYC’s public education work aims to create greater understanding of mental health, increase awareness about the City’s mental health resources, and connect New Yorkers to services. This work includes many different public education strategies, such as paid advertising campaigns, resource guides for specific neighborhoods, and toolkits for faith leaders to guide conversations about mental health.
  • Indicators to measure impact:
    • Number of NYC Well, ThriveNYC, and/or the NYC Health Department web page visits during the media campaign (compared to before the campaign)
    • Number of NYC Well and/or 311 phone calls during the media campaign (compared to before the campaign)
    • Among people who report seeing the media campaign advertisements, percentage who said the advertisements provided useful information on how to access help

Support and Connections Centers

  • City implementation partners: Department of Health and Mental Hygiene and New York City Police Department
  • Program description:
    • To enhance community-based mental health support options, ThriveNYC is working with the Department of Health and Mental Hygiene and the NYPD to create two Support and Connection Centers. These Support and Connection Centers, which will open in the Bronx and in East Harlem by winter 2020 late 2019, will provide an important new place police officers can bring people in need of support. The Centers will be open 24 hours a day for individuals referred by the NYPD and offer a range of short-term stabilizing services, including overnight stay, to people experiencing non-emergency psychiatric symptoms, substance use, and/or medical issues posing no public safety risk.
  • Indicators to measure impact:
    • Number and percentage of guests referred and dropped off at center by NYPD who met intake criteria and were accepted
    • Number and percentage of accepted guests who receive services at centers

Connections to Care: Mental Health Integration in Community-Based Organizations

  • City implementation partner: Mayor’s Office for Economic Opportunity and the Department of Health and Mental Hygiene
  • Program description:
    • Connections to Care (C2C) integrates mental health support into the work of community-based organizations (CBOs) serving at-risk and low-income communities. Through C2C, CBOs work with mental health providers who train and coach staff to screen their clients for mental health needs, offer direct support when appropriate, and link to local health providers for further care if needed.
  • Indicators to measure impact:
    • Percentage of participants who experience an improvement in symptoms of depression or anxiety
    • Percentage of staff who report that being trained in C2C mental health skills has improved their ability to help clients with behavioral health problems
    • Percentage of participants referred to treatment who attended their first appointment

Connections to Care: Mental Health Integration in Workforce Development Programs

  • City implementation partners: Mayor’s Office for Economic Opportunity and the Human Resources Administration
  • Program description:
    • This model of the C2C program, which will launch in spring 2020, will integrate mental health support into City-sponsored workforce development programs known as Jobs-Plus for NYCHA residents. Located at or near NYCHA developments, Jobs-Plus sites work with mental health professionals who train and coach staff to employ core mental health interventions with their participants. In this way, Jobs-Plus staff provide direct mental health support where appropriate, conduct clinical assessments to better understand the signs and symptoms expressed by their clients, and refer them to clinical treatment as needed. The program aims to improve outcomes of Jobs-Plus workforce services by helping clients address mental health barriers that may stand in their way of successful job placement or retention.
  • Indicators to measure impact:
    • Percentage of participants who experience an improvement in symptoms of depression or anxiety
    • Percentage of staff who report that being trained in C2C mental health skills has improved their ability to help clients with behavioral health problems
    • Percentage of participants referred to treatment who attended their first appointment

Mental Health Weekend of Faith

  • Program description:
    • Led by the Mayor’s Office, the annual Weekend of Faith, which takes place in May, includes participants from over 2,000 faith communities across New York City. Participating houses of worship hold conversations about mental health to educate their congregations about available support and resources and encourage members struggling with mental illness and addiction to seek help. ThriveNYC shares a specialized toolkit with participating communities, which serves as a guide for talking about mental health and provides information about available mental health services.
  • Indicators to measure impact:
    • Percentage of participating faith leaders who know where to send someone with a mental health need for help

Cities Thrive

  • Program description:
    • The Cities Thrive Coalition, led by the Mayor’s Office, is composed of local leaders, public health officials, community organizations, and mental health professionals committed to advocating for mental health across the country. Including representatives from over 200 cities, the Coalition hosts monthly calls, convenes National Days of Action, advocates to Congress and the President, and leads e-advocacy by engaging social media networks. The program aims to bring together local and national leaders to learn from one another, share and pilot Thrive approaches across the country, and advocate for change at the federal level.
  • Indicators to measure impact:
    • Percentage of active member cities that have implemented at least one specific mental health reform/program since becoming members
    • Number of successful advocacy campaigns at the federal level. Advocacy campaigns are deemed successful if they achieve one or more of the following outcomes: 1) supported bills have become or made progress toward becoming federal laws; and 2) requested funding was secured.

PROVIDING NEW SERVICES TO VULNERABLE POPULATIONS

Victims of Crime

Clinicians in Family Justice Centers

  • City implementation partner: Mayor’s Office to End Domestic and Gender-Based Violence and NYC Health + Hospitals
  • Program description:
    • To increase access to mental health support for individuals affected by family or domestic violence, ThriveNYC works with the Mayor’s Office to End Domestic and Gender-Based Violence and NYC Health + Hospitals to add dedicated mental health teams to each of the City’s five family justice walk-in service centers. These new mental health teams include a full-time therapist, a part-time psychiatrist, and a full-time program administrator who provide direct on-site clinical services and complement the trauma-informed, comprehensive services available in Family Justice Centers.
  • Indicators to measure impact:
    • Percentage of clients who experience an improvement in symptoms of depression at discharge from treatment
    • Percentage of clients who experience an improvement in symptoms of trauma at discharge from treatment
    • Percentage of clients who experience an improvement in symptoms of anxiety at discharge from treatment

Crime Victim Assistance Program in Precincts and PSAs 

  • City implementation partner: New York City Police Department
  • Program description:
    • Before the launch of ThriveNYC, many crime victims navigated the complicated landscape of the criminal justice and social service systems alone. Just three precincts had one on-site victim advocate to serve victims of domestic violence. Now, through ThriveNYC, throughout New York City victims of any kind of crime can be served by the Crime Victim Assistance Program, which operates in precincts and Housing Police Service Areas citywide. Each precinct has advocates on site to assist victims of domestic violence, as well as other categories of crime. The program provides supportive counseling; safety planning; advocacy to employers, creditors and landlords for accommodations; help applying for victims’ compensation; and connection to individual or group therapy.
  • Indicators to measure impact:
    • Percentage of people who report that the assistance provided by the Crime Victim Assistance Program was helpful
    • Percentage of people who feel better as a result of the assistance provided
    • Percentage of people who report that, after receiving assistance from the Crime Victim Assistance Program, they know where to go to get help, including emotional support
    • Percentage of people who report that, after receiving assistance, they feel safer physically and/or emotionally

Veterans

VetsThriveNYC: Mental Health Outreach and Support for Veterans

  • City implementation partner: Department of Veterans’ Services
  • Program description:
    • New York City is home to over 200,000 veterans, some of whom experience symptoms of post-traumatic stress disorder or major depression. To enhance mental health support for veterans, ThriveNYC partners with the Department of Veterans’ Services to implement new, dedicated outreach teams that work directly with veterans, as well as their families and caretakers, to connect them to a range of community-based services as they transition home.
  • Indicators to measure impact:
    • Percentage of veterans, military family members, and caregivers VetsThrive connects to services, such as mental health, housing, or employment services
    • Percentage of veterans, military family members, and caregivers assisted through VetsThriveNYC outreach who report being able to successfully access quality resources
    • Percentage of veterans, military family members, and caregivers engaged through VetsThriveNYC outreach who report feeling more connected with their family, friends, and community
    • Percentage of veterans, military family members, and caregivers engaged through VetsThriveNYC outreach who report that they are now more likely to seek help if needed
    • Percentage of veterans, military family members, and caregivers connected to mental health support through the VetConnectNYC portal

Vulnerable Young People

Mental Health Services in Youth Shelters and Drop-In Centers

  • City implementation partner: Department of Youth and Community Development
  • Program description:
    • ThriveNYC partners with the Department of Youth and Community Development’s Runaway and Homeless Youth (RHY) providers to hire mental health professionals to work with young people in RHY residential and drop-in center programs.  Thrive funding helps close a service gap for those young people and any young person experiencing family rejection, neglect, abuse, and trauma. Mental health professionals conduct evaluations, on-site individual and group counseling, and when appropriate connect young people to additional mental health services.
  • Indicators to measure impact:
    • Percentage of youth referred to individual or group counseling/therapy sessions who attended their first appointment
    • Percentage of youth in drop-in centers and crisis services surveyed who are satisfied with program services for their mental well-being
    • Percentage of youth in transitional independent living surveyed who are satisfied with program services for their mental well-being

Behavioral Health Assessment and Support for Youth in Detention

  • City implementation partner: NYC Health + Hospitals
  • Program description:
    • Youth and young adults in jails are vulnerable to a range of negative outcomes, including mental illness, substance use, and victimization. Thrive partners with Correctional Health Services to offer mental health assessments, substance use engagement, and therapeutic creative arts programming for all young adults under 22 years old incarcerated on Rikers Island and to 16-17 year olds at the Horizon Juvenile Center. The program aims to help incarcerated youth and young adults feel better and provide access to appropriate clinical interventions as needed.
  • Indicators to measure impact:
    • Percentage of creative arts therapy participants who report that participating in the program helped them feel better
    • Percentage of new young adult admissions screened for behavioral health needs
    • Percentage of young adults with behavioral health (including substance use) needs who receive a clinical intervention appropriate for those needs

Seniors

Clinicians in Senior Centers

  • City implementation partner: Department for the Aging
  • Program description:
    • Older adults have high rates of late onset mental health disorders yet low rates of assessment and treatment. To meet the needs of this population, ThriveNYC partners with the Department for the Aging to place clinicians at senior centers across the city to assess seniors for mental health conditions and provide direct treatment as needed. Clinicians offer engagement activities with seniors as well as individual and group-based therapy sessions for those who screen positive for mental health conditions.
  • Indicators to measure impact:
    • Percentage of seniors experiencing an improvement in symptoms of depression three months after initiating treatment
    • Percentage of seniors experiencing an improvement in symptoms of anxiety three months after initiating treatment

Visiting Program for Homebound Seniors

  • City implementation partner: Department for the Aging
  • Program description:
    • Homebound older adults are often at risk of profound social isolation and loneliness. ThriveNYC partnered with the Department for the Aging (DFTA) to create a new Friendly Home Visiting Program in which well-trained volunteers visit homebound seniors in their homes and build lasting relationships. The program aims to reduce social isolation and loneliness and improve the overall quality of life for homebound seniors.
  • Indicators to measure impact:
    • Percentage of seniors receiving friendly visits who feel less socially isolated six months after joining the program
    • Percentage of seniors receiving friendly visits who feel less lonely six months after joining the program

Families Experiencing Homelessness

Mental Health Services in Family Shelters

  • City implementation partner: Department of Homeless Services
  • Program description:
    • Families experiencing homelessness often have multiple service needs – many of which are challenging to navigate without experienced support.  ThriveNYC and DHS have placed Licensed Master Social Workers (LMSW) or Licensed Mental Health Counselors (LMHC) in family shelters to provide assessments to families and coordinate with other shelter social service staff to better connect families to mental health services.
  • Indicators to measure impact:
    • Percentage of families screened for mental health and substance use needs
    • Number of families screened who are referred to treatment
    • Percentage of families referred to treatment who attended an appointment

Newborn Home Visiting Program in Shelters

  • City implementation partner: Department of Health and Mental Hygiene (DOHMH)
  • Program description:
    • Homelessness remains a profound barrier to mother and child health and safety, and child development. ThriveNYC support expanded DOHMH’s Newborn Home Visiting Program (NHVP) to mothers with newborns up to 2 months of age residing in homeless shelters. Mothers are offered three home visits over the course of 8 weeks in which a trained public health educator provides health education, maternal depression screenings and resources to improve child development, secure attachment, bonding, breastfeeding, infant safety, and safe sleep.
  • Indicators to measure impact:
    • Percentage of mothers who report that they applied maternal and infant health skills from engagement with the Newborn Home Visiting Program

Mental Health Services in Mental Health Shelters

  • City implementation partner: Department of Homeless Services (DHS)
  • Program description:
    • Approximately one-third of New Yorkers experiencing homelessness and residing in shelter as they get back on their feet suffer from some form of mental health challenge. To address these needs, DHS operates several 24-hour single adult mental health shelters that provide the targeted supports and specialized services New Yorkers with multiple and complex challenges need to stabilize their lives, including mental health services. ThriveNYC has enhanced resources for 11 single adult mental health shelters in the City, strengthening services with additions like new social workers, case managers, peer counselors, and psychiatrists. These new resources will help clients regain stability, connect with treatment, and transition into permanent housing.
  • Indicators to measure impact:
    • Number of clients screened who are referred to treatment
    • Percentage of clients referred to treatment who attended an appointment

Individuals with Developmental Disabilities

Employment Training and Job Placement for Individuals with Developmental Disabilities

  • City implementation partner: Department of Health and Mental Hygiene (DOHMH)
  • Program description:
    • Through ThriveNYC, the DOHMH works to fill gaps in employment opportunities for people living with developmental disabilities who do not qualify for state employment assistance. This program offers professional skill development, workplace readiness, and job trainings in each of the five boroughs. The program aims to increase the number of individuals with developmental disabilities who achieve competitive employment, defined as earning minimum wage or more.
  • Indicators to measure impact:
    • Number of individuals with intellectual/developmental disabilities enrolled in vocational support services who achieved competitive employment

STRENGTHENING CRISIS PREVENTION AND RESPONSE

Assisted Outpatient Treatment (AOT)

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • For some individuals with particularly acute mental health needs and a history of violence, a court can invoke Kendra’s Law to mandate that they participated in Assisted Outpatient Treatment (AOT), or intensive community-based mental health or substance misuse services. To enhance the City’s capacity to implement this important program, ThriveNYC added 20 staff to the Office of Assisted Outpatient Treatment.
  • Indicators to measure impact:
    • Number and percentage of AOT recipients on court order or voluntary agreement whose cases closed with voluntary participation in treatment
    • Number and percentage of AOT recipients on court order or voluntary agreement whose cases closed with a negative outcome (person was hospitalized, incarcerated, missing, not likely to benefit from AOT, or died)

Forensic Assertive Community Treatment Teams (FACT)

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • Forensic Assertive Community Treatment (FACT) teams provide ongoing community-based mental health treatment and other supportive services to people living with a serious mental illness who have experienced a recent interaction with the criminal justice system. These multi-disciplinary teams, new through ThriveNYC and operated by the Department of Health and Mental Hygiene, aim to increase the quality of life of these individuals though treatment, rehabilitation, housing support, and a full range of community services.
  • Indicators to measure impact:
    • Percentage of individuals discharged from FACT who experienced incidents of homelessness in the past six months compared to the percentage of individuals at admission
    • Percentage of individuals discharged from FACT who experienced incidents of psychiatric hospitalization in the past six months compared to the percentage of individuals at admission

Assertive Community Treatment Teams (ACT)

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • The City’s 40 Assertive Community Treatment Teams, or ACT teams, provide intensive mental health care to New Yorkers with serious mental illnesses who are stable enough to live in their communities. Before Thrive, none of the City’s ACT teams had expertise to assess clients with substance use needs. This left a significant service gap because approximately 43% of hospitalizations for a psychiatric condition also involved an individual with a co-occurring substance use disorder. ThriveNYC added a master’s level Substance Use Specialist to each ACT team, enhancing their ability to serve people with co-occurring disorders.
  • Indicators to measure impact:
    • Percentage of individuals discharged from ACT who experienced incidents of homelessness in the past six months compared to the percentage of individuals at admission
    • Percentage of individuals discharged from ACT who experienced incidents of psychiatric hospitalization in the past six months compared to the percentage of individuals at admission

Intensive Mobile Treatment Teams (IMT)

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • Intensive Mobile Treatment (IMT) teams provide intensive and continuous support and treatment to individuals with very complex life situations and a high likelihood of moving between shelters and the criminal justice system. IMT teams include mental health, substance use and peer specialists who help individuals get back on their medication if they have stopped taking it, bring mental health treatment to individuals wherever they are to ensure consistent care, and facilitate connection to housing and additional supportive services.
  • Indicators to measure impact:
    • Percentage of individuals served by IMT who continue to receive IMT services for 12 months or more
    • Percentage of homeless individuals served by IMT who successfully obtain housing

Co-Response Teams (CRT)

  • City implementation partners: Department of Health and Mental Hygiene and New York City Police Department
  • Program description:
    • Co-Response Teams (CRT) are a collaboration between the NYPD and the Department of Health and Mental Hygiene. CRT is a pre- and post-crisis intervention. Each team includes two police officers and one behavioral health professional. These teams work 16 hours a day, seven days a week, to serve people with mental illness or substance use disorder who may be a risk to themselves or others. The teams offer short term engagement to facilitate connections to care and linkages to support services.
  • Indicators to measure impact:
    • Change in the number of police contacts involving violent offenses for individuals with mental health needs who were successfully engaged by Co-Response Teams
    • Percentage of successfully engaged clients who were connected to treatment and other support services

Crisis Intervention Team Training

  • City implementation partners: Department of Health and Mental Hygiene and New York City Police Department
  • Program description:
    • Taught by Police Academy instructors and licensed mental health clinicians, Crisis Intervention Team (CIT) training helps NYPD officers better recognize and respond to the behaviors and symptoms of emotional distress and mental illness. CIT policing fosters collaboration between the criminal justice and mental health systems with the shared goals of reducing the risk of injury to police officers and people with mental illness, and successfully diverting people from the criminal justice system to the appropriate mental health resource, whenever possible. The training includes role-playing, lectures, and conversations with individuals with mental illness who have had both positive and negative encounters with the police. The four-day training aims to increase officers’ skills in de-escalation of crises and improve the safety of both the officer and the individuals encountered.
  • Indicators to measure impact:
    • Number and percentage of officers who believe CIT training will improve their ability to assist individuals who are in crisis due to mental health, behavioral health, developmental disorders or are under the influence of a mind-altering substance
    • Number and percentage of officers trained who report that they use the knowledge/skills gained from CIT trainings

ACTING EARLY

Clinicians in High-Needs Schools

  • City implementation partners: Department of Education and Department of Health and Mental Hygiene
  • Program description:
    • Symptoms of mental health conditions frequently emerge before the age of 14. Thrive has partnered with the Office of School Health (OSH) to implement new mental health services at 173 high-needs schools serving grades K through 12. Through this program, participating schools have new on-site clinical services including group and individual counseling for students. This program aims to integrate mental health services in school settings to improve the mental health outcomes of students.
  • Indicators to measure impact:
    • Percentage of students who have shown improvements at discharge from a clinical intervention

School Mental Health Consultants: School Capacity Building and Technical Assistance

  • City implementation partners: Department of Education (DOE) and Department of Health and Mental Hygiene
  • Program description:
    • School Mental Health Consultants work with DOE public schools to help them support the healthy social, emotional, and behavioral development of their students. 53% of DOE public schools have been assigned a mental health consultant with priority given to schools with limited mental health services. Consultants work with schools to survey their existing resources/services, build custom mental health response plans, and connect them to clinical services in their immediate community. The program aims to increase connections to clinical services, create positive school environments, and build the capacity of educators to address the mental health needs of their students.
  • Indicators to measure impact:
    • Number of schools with completed mental health plans that integrate mental health into the school’s academic environment as a result of consultations
    • Number of unique community-based organizations providing social and emotional support to students and families as a result of linkages
    • Number of unique community-based organizations providing social and emotional training to school staff as a result of linkages

Kognito: Online Mental Health Training for Classroom and School Staff

  • City implementation partners: Department of Education and Department of Health and Mental Hygiene
  • Program description:
    • Students in psychological or emotional distress have lower rates of academic success and school attendance. To equip teachers to recognize early signs and symptoms of psychological distress in students, the Kognito program offers evidence-based online training for elementary, middle and high school teachers and staff. The training also includes guidance on how to approach and connect students to resources.
  • Indicators to measure impact:
    • Percentage of school staff who feel prepared to recognize a student in psychological distress post-training
    • Percentage of school staff who feel confident in their ability to discuss a concern with a student in psychological distress post-training
    • Percentage of school staff who feel confident in their ability to recommend mental health support services to a student in psychological distress post-training

Making Educators Partners: On-site Suicide Awareness and Support Training for Classroom and School Staff

  • City implementation partner: Department of Education
  • Program description:
    • Approximately eight percent of New York City public high school students report having made one or more suicide attempts. Making Educators Partners is a professional development program that trains school personnel to recognize the warning signs of suicide and how to support at-risk students.
  • Indicators to measure impact:
    • Percentage of school staff who report they feel confident they can recognize suicide warning signs
    • Percentage of school staff who report they feel confident being able to carry out/act on a school’s suicide safety plan

Social-Emotional Learning Support for Pre-K Students, Families and Programs

  • City implementation partner: Department of Education
  • Program description:
    • Social, emotional and behavioral regulation skills are foundational for learning and well-being. Through ThriveNYC, every pre-K program in the City provides Social-Emotional Learning (SEL) support to students, families, pre-K leaders and pre-K teaching teams. This initiative provides interactive tools to every pre-K program in the City (Tier 1). Additionally, teaching teams and program leaders from 450 pre-K programs have access to professional learning in SEL (Tier 2), and 54 pre-K programs have access to a 14-week program for families called ParentCorps, which aims to strengthen the school-family relationship and support teachers and parents/caregivers in creating environments that support the development of skills that are foundational for learning (Tier 3).
  • Indicators to measure impact:
    • For all Pre-K programs (Tier 1):
      • Percentage of pre-K programs that promote an emotionally supportive environment for children among those programs that received an observation called the Classroom Assessment Scoring System (CLASS) in the previous school-year
    • For Pre-K sites where teachers and staff receive SEL training (Tier 2):
      • Percentage of teachers reporting that they learned at least one skill or strategy to help children manage their feelings and behaviors
      • Percentage of teachers reporting that they applied at least one skill or strategy that they learned to help children manage their feelings and behaviors
      • Percentage of teachers reporting that at least one skill or strategy that they applied was effective in helping children identify their feelings, manage difficult feelings, follow classroom routines and rules, or follow teacher instructions
      • Percentage of teachers reporting that they have seen an increase in children’s ability to identify feelings, manage difficult feelings, follow classroom routines and rules, and/or follow teacher instructions
    • For pre-K programs with access to ParentCorps (Tier 3):
      • Percentage of parents/caregivers reporting that they applied at least one of the skills or strategies learned through ParentCorps, a program for both parents/caregivers and students, to help their children manage feelings and behaviors
      • Percentage of parents/caregivers indicating that at least one of the skills or strategies they applied were effective in helping their child identify their feelings, manage difficult feelings, follow routines and rules, and/or follow instructions

Trauma Smart: Trauma-Informed Care Training for EarlyLearn Classroom Staff

  • City implementation partner: Department of Education
  • Program description:
    • For young children who are disproportionally exposed to trauma from a young age, due to socioeconomic or other risk factors, the SEL program Trauma Smart is designed to mitigate the negative consequences of that trauma. Through Trauma Smart, teachers and staff in the City’s EarlyLearn programs participate in a year-long training and receive on-site coaching – to improve their classroom environment and approach their teaching through a trauma-informed lens. EarlyLearn teachers can also access mental health consultations regarding students who exhibit more challenging behaviors.
  • Indicators to measure impact:
    • Percentage of classroom staff who have observed improvements in children’s ability to identify feelings, manage difficult feelings, follow classroom routines and rules, and/or follow teacher instructions
    • Percentage of classroom staff reporting that they applied at least one of the skills learned in Trauma Smart to help children manage their feelings and behaviors
    • Percentage of classroom staff reporting that at least one of the skills they applied was effective helping children manage their feelings and behaviors

Early Childhood Mental Health Network: Clinics and Technical Assistance

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • The Early Childhood Mental Health (ECMH) Network provides mental health support for young children and their families. Seven early childhood therapeutic centers located throughout the city offer specialized, mental health treatment for children up to five years old and supportive services for their families, including access to peers and connection to ongoing support. The ECMH network also includes a training and technical assistance center that provides free training in early childhood mental health to any medical professional or educator who serves young children.
  • Indicators to measure impact:
    • Percentage of classroom staff who report using skills or strategies learned through mental health consultation to help children manage their feelings and behaviors
    • Percentage of families referred to an Early Childhood Mental Health Network clinic who attended an appointment
    • Percentage of families referred to an Early Childhood Mental Health Network clinic by an EarlyLearn Center who attended an appointment
    • Percentage of families receiving treatment at an Early Childhood Mental Health Network clinic who reported that services helped their family make positive changes and improved the parent/caregiver’s relationship with their child

Early Years Learning Collaborative for Community-Based Organizations

  • City implementation partner: Department of Health and Mental Hygiene
  • Program description:
    • To help community-based organizations (CBOs) that serve young children and their families better address the mental health needs of their clients, ThriveNYC partners with the Department of Health and Mental Hygiene to implement the Early Years Learning Collaborative. This program offers onsite technical assistance to CBOs to ensure that they have tools and resources to provide high-quality mental health support to their clients.
  • Indicators to measure impact:
    • Among participating community-based organizations, the percentage that report improving their capacity to serve parents and children as a result of the Early Years Collaborative
    • Among participating community-based organizations, the percentage who made significant progress implementing successful strategies to better support parents and children as a result of the Early Years Collaborative

Note: In fall 2019, ThriveNYC will launch a new program, in partnership with the Department of Education, to expand the availability of clinical services for students. Additional information about this program will be published in the coming months.

DEVELOPING THE MENTAL HEALTH WORKFORCE OF THE FUTURE

Mental Health Service Corps

  • City implementation partner: NYC Health + Hospitals and Department of Health and Mental Hygiene (DOHMH)
  • Program description:
    • Mental Health Service Corps (MHSC) is a workforce development program that aims to build a diverse workforce that can integrate mental health into medical care settings. Based on the cultural backgrounds of both clinician and client population, early-career clinicians are matched to substance use programs, mental health clinics, and primary care practices in communities that experience significant mental health care gaps, persistent illness and less access to quality care. Under the supervision of licensed clinicians, Corps members are equipped to screen, assess, and treat patients in a culturally competent manner.
    • Note: The Mental Health Service Corps is currently managed by DOHMH. This program will end on December 31, 2019. Beginning on January 1, 2020, NYC Health + Hospitals will operate a redesigned version of this program.
  • Indicators to measure impact:
    • Percentage of Corps members who demonstrate competencies in key areas
    • Percentage of Corps members who have completed the required 2,000 clinical hours for licensure by graduation

ACTIVATING WORKPLACES

Be Well: Workplace Engagement for Public Employees

  • City implementation partner: Mayor’s Office of Labor Relations
  • Program description:
    • The Mayor’s Office of Labor Relations’ WorkWell NYC, in partnership with Thrive NYC, promotes mental health among City employees through Be Well. The aim of this initiative, which will formally launch in fall 2019, is two-fold: to create work environments that support the mental and emotional well-being of employees and to create opportunities for employees to build resilience to effectively cope with stressors.
  • Indicators to measure impact:
    • Percentage of employees who know how to access mental health supports
    • Percentage of employees who feel comfortable communicating about their well-being with their direct supervisors

Thrive in Your Workplace

  • Program description:
    • A public-private partnership, Thrive in Your Workplace (TWP), which will formally launch in fall 2019, integrates mental health support into workplaces across the City to address the needs of the one in five New Yorkers who experience mental illness in a given year. For participating private sector and non-profit employers, TWP develops a customized, research-driven mental health strategy and offers guidance on its implementation. In doing so, TWP builds a network of employer partners who are committed to fighting the stigma of mental health; creating workplaces that respond appropriately to mental health challenges; and promoting connections to mental healthcare for those in need.
  • Indicators to measure impact:
    • Number of employers who adopt at least one workplace mental health strategy
    • Employers that report feeling confident in their ability to support employees with mental health challenges
    • Employers that report feeling confident in their ability to implement workplace mental health programming