In February 2019, Susan Herman was named Senior Advisor to the Mayor and Director of the Office of ThriveNYC to lead the newly created Office of ThriveNYC. In that role, she oversees the continued integration of Thrive’s programs throughout City agencies. ThriveNYC reflects an unprecedented commitment by the City of New York to create a comprehensive strategy of mental health support that meets the needs of all New Yorkers. ThriveNYC works to create a broader understanding of mental health, create new pathways to care, close treatment gaps, and develop community-based mental health solutions that address the diverse needs of New Yorkers.
Prior to joining the Mayor’s office, from January 2014 to February 2019, Ms. Herman served as Deputy Commissioner, Collaborative Policing. Her role was to foster shared responsibility for public safety through productive partnerships with individuals, government agencies, and community-based organizations. The Office of Collaborative Policing concentrated on developing more non-enforcement options for police officers, designing creative and focused enforcement strategies, and improving access to police services.
A member of the NYPD from 1985 to 1990, Ms. Herman served as the Special Counsel to the Police Commissioner to three consecutive Police Commissioners. Previously, Ms. Herman was an Associate Professor in the Department of Criminal Justice at Pace University. She also served as the Executive Director of the National Center for Victims of Crime, Director of Community Services at The Enterprise Foundation, Director of the Domestic Violence Division at Victim Services (now Safe Horizon), Director of Mediation Services at the Institute for Mediation and Conflict Resolution, and an instructor at NYU School of Law and NYU’s Wagner School of Public Service.
A recipient of the United States Attorney General’s National Crime Victim Service Award, Ms. Herman is known for her new vision of justice set forth in her book Parallel Justice for Victims of Crime. She holds a Bachelor of Arts degree in Political Science from Bryn Mawr College and a Juris Doctorate from the Antioch School of Law.