Connect to care through NYC Well

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Call: 1-888-NYC-Well (1-888-692-9355)

Text: “Well” to 65173


For public safety or medical emergencies, call 911

It is natural to occasionally have symptoms of distress like feeling overwhelmed, sad, anxious and afraid, or have trouble sleeping. To reduce your stress and to manage the situation more resiliently, remain positive, remind yourself of your strengths, connect with friends and loved ones, and use healthy coping skills. NYC Well’s website offers a number ofwellbeing and emotional support applications (apps) that can help you cope. 

If your symptoms of stress become overwhelming, reach out for support and help. You can contact NYC Well, a confidential helpline for mental health and substance use services. Trained counselors can provide you with support 24 hours a day, 7 days a week, in over 200 languages. Services include:

  • Crisis counseling
  • Peer support
  • Short-term counseling
  • Mobile crisis teams
  • Connection to ongoing mental health and substance use services

Use NYC’s online database of mental health services and interactive map to find the services you are most interested in. 

NYC Well’s directory of services is:

Searchable - Try keywords like Couples Counseling, Telehealth, or LGBTQI+. Make sure you also click <Filters> to find the services you are most interested in. You can choose terms from immigration, to legal, to substance use, to housing.  

Interactive - You can move the map to the area in which you are interested in finding services.  

Informative - Information will be provided for each service, such as:

  • Address, office hours, and contact information;
  • Mental health services provided;
  • Payment information, including types of insurance accepted; 
  • The languages spoken; 
  • If services are provided in person or remotely; 
  • If services are provided via peers; and
  • If services are accessible to people with disabilities. 
CALL: 1-888-NYC-Well (692-9355)
TEXT: “Well” to 65173

For ideas about maintaining connection and developing coping strategies, Vibrant, the non-profit that operates NYC Well, is offering a
 Safe Space resource guide on their website.

For public safety or medical emergencies, call 911