Mission: VetCheck

During the COVID-19 crisis, veterans are making supportive check-in calls to other veterans through Mission: VetCheck. A collaboration between the NYC Department of Veterans’ Services, the Mayor’s Office of ThriveNYC, and veteran-serving organizations, these calls provide veterans with information about how to access vital public services, including free meals, COVID-19 test sites locations, and mental health resources.

Use the links below to get involved.

Request a check-in for yourself or someone you know

Request a Check-In

VetCheck is available to veterans across New York City. If you are a veteran, or if you know a veteran whom you would like us to reach out to, please fill in the form below to request a supportive check-in call from a trained volunteer. Please feel free to fill this form out for as many individual veterans as you would like, by reloading this page and submitting the form again. Volunteers will complete check-in requests on an ongoing basis.

VetCheck check-ins are not a substitute for immediate or life threatening concerns. If you or the veteran is in danger or need immediate medical attention, call 911.

If you have concerns about the veteran’s mental health, please call NYC Well (888-692-9355) or the Veteran Crisis Line (800-273-8255 and press 1). Both services are free, confidential, and available 24/7.

If you belong to a veterans organization and want to ensure your organization’s members are contacted, please reach out to the NYC Department of Veterans’ Services here.

Sign up for a check-in using the form below.

Request a check-in


Volunteer to Support Veterans

Volunteers play a critical role in VetCheck. You can help support veteran-serving organizations who may not have enough staff capacity to make supportive calls to all veterans in their network.

Volunteers will need access to a computer and a phone in order to make calls from home and connect veterans to resources. Calls will occur between the hours of 9am and 7pm, 7 days a week. All volunteers will be trained by the VetCheck team in advance of calling veterans.

VetCheck volunteer


The Mayor’s Office of ThriveNYC and the Department of Veterans’ Services thank the following organizations for participating in VetCheck:

United War Veterans Council
American Legion Post 422
VFW Post 528
VVA Post 126
American Legion Post 398
National Association Black Military Women (NABMW) – Brooklyn Chapter 

If you belong to a veterans organization and want to ensure your organization’s members are contacted, please reach out to the NYC Department of Veterans’ Services here.

Mental Health Resources for Veterans

If you are a veteran living in New York, or New Jersey, you can get trauma counseling and crisis intervention support. Call 311 to get connected to these services; in an emergency, call 911. Veterans can also access mental health support by calling the Veterans Crisis Line: 800-273-8255.

During the COVID-19 crisis, veterans can also connect to a range of mental health services available by phone and online. Learn more in ThriveNYC’s Guide to Mental Health Support New Yorkers Can Access While Staying Home.

Additional Resources for Veterans

Up-to-date information on COVID-19’s implications for veterans from Federal, State, and City agencies, compiled by the NYC Department of Veterans’ Services. Veterans can also subscribe to a weekly newsletter featuring the latest news and information regarding COVID-19’s impact on the veteran community by clicking here.

Veterans and their families can receive information about funeral honors program, housing support services and constituent services via connect@veterans.nyc.gov or by phone (212-416-5250).